This is a discussion that has been taking place for years and years. Who is the biggest liar? Is it the customer or the sales people? I have recently conducted a brief poll on our Facebook page ( facebook.com/themarketingsalesblog ) asking this very question. Despite the sample being relatively small, the results reflect what the studies and the experts have found as well. The result was pretty close and as… (read more) … More Liars: Customers Vs Sales People
The classic scenario was as follows: Start off with a high opening offer, customer counter offers with a very low one, and then meet somewhere in the middle. In this article, we will examine one of the new methods of handling the sales/negotiation discussion… … More Sales and Negotiations: Hold Your Ground!