I have seen customers bargaining and getting the best deals possible, and I have also seen customers fall flat on their faces in their attempt to get it.
Not everybody likes you, and not everybody will like you regardless of how good, efficient or productive you are. Sadly online platforms and especially social media have given new means for the upsetting minority to be loud, and without the proper tackling, negative reviews can be detrimental to your business, or yourself on a personal level.
The true power of a good sales person is not on the knowledge of the product or service, but rather the ability to guide the discussion towards the desired direction!
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